There have been lots of questions from people about how to send emails while they’re on holidays, and not connected to their ISP.
Most people have setup their Incoming Mail Server to their website, but often have troubles setting up their Outgoing Mail Server, so they stick with their ISP’s mail server, which is the best option while you’re at home.
However, while away from home, either holidays or business meetings, they find that even though they can receive emails, they can no longer ‘send’ them. This is because they are no longer able to connect to their ISP’s mail server, as it is not “publicly” available.
Now, there isn’t a simple answer, as in reality this is a complex situation, just one we all take for granted as most of the time it’s ‘just there’.
And, as with all complex situations, there is more than one solution!
And, not all options will work in every situation!
And, it will also depend on what you use to access your emails!
Option 1 – A quick and easy solution to try:
You can test this option out very quickly.
Generally, for NON SSL access, your domain name and email address give you all the information you need.
Using my website email address as an example, you would set your email account up as follows:
|Outgoing Mail Server||=||mail.chillinut.com.au|
|Password||=||whatever your password is for that email address|
|Port||=||26 ( not always…)|
where you would change “chillinut.com.au” to your domain name, and “wayne” to whatever your email address was!
If you want to use SSL to send emails through your website then you’ll generally need to find out the address of your website hosting’s mail server.
Option 2 – cPanel access?
If you have access to your websites cpanel then you have the easiest solution to try all possibilities.
( If you don’t know what I’m talking about here… “cpanel, what’s that?” then go on to the next option )
Firstly, login to your cpanel, and then click on the Email Accounts icon:
this will then display a table of your email accounts, usually with Usage Quota and Actions as columns to the right.
In the actions column, find the “Configure Email Client” option, which may be inside a drop down list:
click on that to get the (following) options available:
This gives you the option of downloading a script that will automatically set up your email account in Outlook, Outlook Express or MacMail.
Other hosting may offer more but this is generally what I have seen available.
Each entry under “Please select an application” is a link that when clicked will download a file that you will need to either click on, unzip and click on or load/import into your email reading application. There are many possibilities here, you’ll just have to work this one out for yourself?
The information under “Manual Settings” are exactly what they appear, the settings you need to manually set up your email account.
Option 3 – Do you have a Gmail account?
If you have a Gmail account then you can connect Gmail up to your website email address, but then still use the Gmail outgoing server, which is available to you from anywhere.
This is the option I use, and have always used, and gives me my emails, hassle free, anywhere in the world… as long as I have an internet connection!
To setup your website email account in Gmail, find the Settings option in Gmail, select the Accounts tab, click the Add another email address you own link, and following the instructions.
You will need the same information as above.
Back up your email account settings before making any changes.
If there is no backup or export option available, then resort to the old fashioned “pen and paper” to write down what your settings are.
Sending too many emails via your website may get you “blacklisted”!
Most hosting sites will only allow about 100-200 emails per hour to be sent before you are marked as a possible spammer.
When at home, send emails through your ISP as their mail servers have a better internet reputation than your hosting’s mail server, which effects whether your email goes into receiver’s spam folder or not.
You may still have problems accessing your website mail server with any option, for the reasons explained in post – I Can’t Get On My Website, What’s Wrong With It?
I have experienced some people trying to set up their email account in Outlook, and it didn’t work, so they deleted the account and tried (exactly the same) again, and it worked, so not sure, but this is always a possibility if things don’t work?
This information is provided from my experience and is just some advice that I offer freely, but in no way guarantees that it will work for you.
Make sure you note down what your email setting were before you try anything, so that you may go back to what you had if things don’t work.
I personally believe the best option is Option 3, use Gmail, as it allows you easy access to your emails any time, any where, as long as you can connect to the internet.